• Business Name:
  S&S Global Corporation Co., Ltd. (S&S グローバルコーポレーション株式会社)

• Business Address:
  577-0056 Osaka Fu, Higashi Osakashi, Choudou 1 Choume 19-6
  (577-0056 大阪府東大阪市長堂 1 丁目 19-6)

• Phone Number:
  090-4295-9697 / 067-6524-682

• Email Address:
  globalcorporations2ss@gmail.com

• Representative’s Name:
  Ekanayaka Mudiyanselage Ananda Bandara Ekanayaka

• Operations Manager:
  Mr. Shan K. Rajapaksha

Additional Fees

Domestic Delivery (YAMATO Service and Japan Post):

• Within 400 km:
  • 1–10 kg: ¥1,609
  • 11–15 kg: ¥1,850
  • 16–20 kg: ¥2,074
  • 21–25 kg: ¥2,322
• Above 400 km:
  • 1–10 kg: ¥1,691
  • 11–15 kg: ¥1,932
  • 16–20 kg: ¥2,164
  • 21–25 kg: ¥2,405

Refund and Return Policy

• Before Shipping:
  Customers can cancel their order by clicking the “Cancel” button on our website.

• After Shipping:

  • Unopened products can be refunded or exchanged for items of equal or lesser value.
  • Customers must contact our Customer Support Center at 067-6524-682 within 7 days of receiving the product.
  • Note: Customers are responsible for shipping costs.
  • Opened products are not eligible for returns or exchanges.

• Defective Products:
  We will refund or replace defective products at no additional cost, including covering shipping fees. Contact our Customer Support Center to initiate the process.

• Event Tickets:
  Tickets sold through our website are non-refundable. Please double-check all details, including price, row, date, and category (e.g., VIP or standard), before purchase.

Order Processing and Delivery

• Orders are processed within 2 business days.
• Delivery is typically completed within 5 days.

Payment Methods

• Customers can use the following payment methods:
  • Visa
  • MasterCard
  • Debit and Credit Cards
  • Direct Bank Transfer (for local customers)
• Payments are processed securely through Stripe.

Settlement Period

• Credit Card Payments: Processed immediately.
• Bank Transfers: Must be completed within 4 days from the order date.

Product Pricing

• All products are subject to Japanese tax regulations:
  • 8% tax: Food and beverage.
  • 10% tax: Other consumables, products, and services.